Episodes

Tuesday May 27, 2025
Tuesday May 27, 2025
“Less bureaucracy, more care.”That’s the future Dr. Sai Chuan believes in and one he’s actively working towards.
On the 7th episode of The Care Intelligence Podcast, we sit down with this award-winning psychiatrist and medical director to explore the daily friction caused by compliance and admin in healthcare.
From his experience in both the UK and Malaysia, Dr. Chuan shares just how much time is pulled away from patients, simply to tick boxes. But he also sees a better way forward.
We talk about how intelligent systems like Health Connect can lift the burden from frontline teams, so they can spend more time caring, and less time documenting.
If you're working at the sharp end of care or shaping policy at the top, this one’s for you.

Tuesday May 20, 2025
Devan on Health Automated: Solving the impossible admin problem in care with AI
Tuesday May 20, 2025
Tuesday May 20, 2025
Dr. Devan Moodley - CEO of Health Connect guest-speaks on the Health Automated podcast hosted by Mark Topps and Jack White.
The conversation tackles the controversial topics of the application of AI in health and social care, the impossible problem of compliance admin and how frontline staff are burdened with the weight of paperwork and multiple disconnected legacy systems.

Tuesday May 13, 2025
Tuesday May 13, 2025
Welcome to the latest episode of Care Intelligence Revolution, where we delve into the inspiring journey of Lindsay Lloyd, a mental health nurse and transformative leader. Lindsay shares her incredible experience in turning around Moston Grange, a care home that was once on the brink of closure, and how it achieved an Outstanding rating through empathetic leadership. Discover how Lindsay pioneered initiatives like Feelings Matter and Stuff of Life, challenging outdated task-based care systems and creating a true person-centered environment. Join us as we explore the power of empathy, culture, and leadership in revolutionizing health and social care.

Tuesday May 06, 2025
Tuesday May 06, 2025
Welcome to another insightful episode of the Care Intelligence Revolution podcast. We are thrilled to have Liam Palmer with us today, an ex-registered manager, author, podcaster, and the CEO of Care Tech Guide, a leading platform in the care tech industry. With a unique background in operational leadership across healthcare and logistics, Liam brings a wealth of knowledge and experience to the table.In this episode, Liam discusses his fascinating journey from logistics to healthcare, highlighting how his previous experiences have shaped his approach to care technology. We explore the inception of Care Tech Guide, a groundbreaking platform that reviews and tracks care technology solutions, and delve into the challenges and opportunities the sector faces. Liam shares valuable insights into the current landscape of care tech, the importance of integrating technology in social and healthcare settings, and the future of digital transformation for care providers.Join us as we uncover the transformative power of technology in care with Liam Palmer, and explore how innovations in care tech can lead to improved quality and efficiency in the industry.

Tuesday Apr 29, 2025
Tuesday Apr 29, 2025
In this episode, we explore what the recent changes are surrounding the abolition of NHS England and the reduction of ICBs, how the bureaucracy layers of the NHS have been impacting the effectiveness and efficiency of delivering healthcare at the frontline, and how the legacy systems play into that.

Tuesday Apr 22, 2025
Transforming Care: Amanda Chadwick's Journey from Inadequate to Excellent
Tuesday Apr 22, 2025
Tuesday Apr 22, 2025
In this episode of the Care Intelligence Revolution, we delve into the extraordinary journey of Amanda Chadwick, MBE, who transformed a failing care facility into a model of excellence. Amanda discusses the challenges of navigating complex compliance systems, the importance of building trust with teams, and focusing on patient-centered care. Learn how embracing bold leadership and leveraging technology can lead to significant improvements in healthcare settings. If you're passionate about putting people before paperwork, this episode is a must-listen.

Tuesday Apr 15, 2025
Tuesday Apr 15, 2025
What do you do when the organisation that saved your life and shaped your entire career is suddenly at the centre of national headlines labelled abolished overnight? In this episode, we sit down with Craig Harris, a mental health nurse of 25 years, a leader in the NHS to talk through what it really feels like to lead through the chaos of large-scale change in the NHS.