Care Intelligence Revolution

Rebuilding Trust and Tech in Primary Care: A Conversation with Dr. Thomas Micklewright

In this powerful episode of Care Intelligence, we sit down with Dr. Thomas Micklewright — clinician, entrepreneur, and digital health leader — to unpack the urgent question: How do we keep innovation and patient care alive when the system feels like it’s crumbling?
From front-line pressures as an ICB clinical lead grappling with 50% budget cuts, to the moral cost of lost services, Tom brings raw honesty and clarity about what’s really happening in primary care today. He shares his deep belief in patient empowerment through technology, and why tools like remote monitoring and digital symptom trackers aren’t just “nice to have” — they’re vital to the future of care.
We dive into the blockers stalling tech adoption, what “good” really looks like in patient-facing innovation, and what still gives him hope amid the chaos — including the people, platforms, and movements worth watching.
Whether you’re a frontline clinician, digital health innovator, or policymaker, this conversation will challenge your assumptions, stir your conscience, and maybe even re-ignite your belief in what’s possible.
🎧 Highlights include:
The real-world impact of NHS budget cuts on patients and services
Why digital health must be more than a bolt-on
How to overcome clinical resistance to tech adoption
What gives Tom hope in a system under strain
📲 Follow Dr. Micklewright: on LinkedIn here🗣 Connect with us:
IG: @gethealthconnect
LinkedIn: Health Connect

Gen Z, Tech, and Compassion — A New Chapter in Social Care ft. Bailey Greetham

In this episode of Care Intelligence, Bailey Greetham-Clark, a leading voice for youth engagement in social care, shares his remarkable journey. As the founder of Be Great Fitness and the Old Friend Club, Bailey has made significant contributions to the sector, from giving TEDx Talks to landing on Lincolnshire's '30 Under 30' list. He discusses his background, being raised by his grandmother, and how his early experiences shaped his passion for social care. Bailey also explores the impact of Gen Z's engagement, the role of social media, and the importance of incorporating technology in the sector. Additionally, Bailey introduces innovative concepts like the Sustainable Activities Fund, highlighting ways to fund activities in care homes through social media. The episode delves into the challenges and rewards of working in social care, underscoring the need for community and emotional intelligence in the profession.

Outstanding in Caring and Transformational Leadership in Mental Health – With Dr Dave Barker

Dr Dave Barker joins us for a powerful deep dive into what it really takes to turn around a struggling mental health hospital. Drawing on his leadership at multiple hospitals across the UK, where he helped achieve a CQC ‘Good’ rating and ‘Outstanding’ for Caring, Dr Barker shares hard-won lessons on improving clinical quality, building trust in teams, and creating a culture where staff and patients thrive. If you’ve ever wondered what great leadership looks like behind the scenes in healthcare, this episode delivers.

Dr. Devan Moodley on Six Degrees East: Reimagining Care with Care Intelligence

Devan speaks on Six Degrees East, discussing his journey from medical school in South Africa to becoming a frontline doctor and eventually moving into management and business to address systemic inefficiencies in healthcare.
He highlights Health Connect Care Intelligence, which leverages artificial intelligence to reduce administrative burdens and improve compliance in healthcare settings.
Dr. Moodley emphasises the importance of a complete system redesign for effectively integrating AI and discusses how Health Connect customises solutions to meet the unique needs of various healthcare providers. The conversation covers challenges with legacy systems, the potential of AI, and the goal of enabling patient-centred care through more efficient and supportive technology.

Legacy systems create broken processes ft. Dr Sai Achuthan, Psychiatrist & Chair of Royal College

“Less bureaucracy, more care.”That’s the future Dr. Sai Chuan believes in and one he’s actively working towards.
On the 7th episode of The Care Intelligence Podcast, we sit down with this award-winning psychiatrist and medical director to explore the daily friction caused by compliance and admin in healthcare.
From his experience in both the UK and Malaysia, Dr. Chuan shares just how much time is pulled away from patients, simply to tick boxes. But he also sees a better way forward.
We talk about how intelligent systems like Health Connect can lift the burden from frontline teams, so they can spend more time caring, and less time documenting.
If you're working at the sharp end of care or shaping policy at the top, this one’s for you.

Devan on Health Automated: Solving the impossible admin problem in care with AI

Dr. Devan Moodley - CEO of Health Connect guest-speaks on the Health Automated podcast hosted by Mark Topps and Jack White.
 
The conversation tackles the controversial topics of the application of AI in health and social care, the impossible problem of compliance admin and how frontline staff are burdened with the weight of paperwork and multiple disconnected legacy systems.

Turning around closure's notice to Outstanding: Lindsay Lloyd's Empathetic Leadership Revolution

Welcome to the latest episode of Care Intelligence Revolution, where we delve into the inspiring journey of Lindsay Lloyd, a mental health nurse and transformative leader. Lindsay shares her incredible experience in turning around Moston Grange, a care home that was once on the brink of closure, and how it achieved an Outstanding rating through empathetic leadership. Discover how Lindsay pioneered initiatives like Feelings Matter and Stuff of Life, challenging outdated task-based care systems and creating a true person-centered environment. Join us as we explore the power of empathy, culture, and leadership in revolutionizing health and social care.

Revolutionising Social Care: Liam Palmer's Vision for the Technology-Driven Future

Welcome to another insightful episode of the Care Intelligence Revolution podcast. We are thrilled to have Liam Palmer with us today, an ex-registered manager, author, podcaster, and the CEO of Care Tech Guide, a leading platform in the care tech industry. With a unique background in operational leadership across healthcare and logistics, Liam brings a wealth of knowledge and experience to the table.In this episode, Liam discusses his fascinating journey from logistics to healthcare, highlighting how his previous experiences have shaped his approach to care technology. We explore the inception of Care Tech Guide, a groundbreaking platform that reviews and tracks care technology solutions, and delve into the challenges and opportunities the sector faces. Liam shares valuable insights into the current landscape of care tech, the importance of integrating technology in social and healthcare settings, and the future of digital transformation for care providers.Join us as we uncover the transformative power of technology in care with Liam Palmer, and explore how innovations in care tech can lead to improved quality and efficiency in the industry.

Legacy systems and bureaucracy: We need radical change ft. Liam Cahill - CEO of Together Digital, NHS Consultant.

In this episode, we explore what the recent changes are surrounding the abolition of NHS England and the reduction of ICBs, how the bureaucracy layers of the NHS have been impacting the effectiveness and efficiency of delivering healthcare at the frontline, and how the legacy systems play into that.

Transforming Care: Amanda Chadwick's Journey from Inadequate to Excellent

In this episode of the Care Intelligence Revolution, we delve into the extraordinary journey of Amanda Chadwick, MBE, who transformed a failing care facility into a model of excellence. Amanda discusses the challenges of navigating complex compliance systems, the importance of building trust with teams, and focusing on patient-centered care. Learn how embracing bold leadership and leveraging technology can lead to significant improvements in healthcare settings. If you're passionate about putting people before paperwork, this episode is a must-listen.